“It did not matter how often I asked for an explanation; every question was answered with great patience and in plain language.”
My first meeting with Maikel Roolvink, on the recommendation of another IT specialist, went in a completely different direction than I had expected. I had prepared myself for a sales pitch, but that was absolutely not how it went. Maikel wanted to know everything about how Praktijk Vaas is run and what its ambitions are. It became an in-depth conversation, after which he listed what we really needed.
My youth care practice is contracted by the municipality, which sets high standards for how we arrange and cover everything. Think of emailing from a secure platform and optimal protection of personal data. I do not need to explain any of that to Maikel, because he knows exactly what the municipality wants.
What I also find striking: they are not after a relationship of dependency. On the contrary, they want us to do things ourselves and for all of us to understand how it works. Every question was answered with great patience and in plain language. The employees have been involved in this all along as well. And they always respond quickly.
We can also call on Brandaris for other matters, for example the switch to a new client system. Maikel even offered to have the conversation with the current supplier together, because IT jargon really is a different language for me.
Ravaasna Alyan, Owner, Praktijk Vaas